Data Entry Support Specialist

Responsibilities

• Provide customer service by responding promptly and courteously to all requests for information
• Rate new business accounts and renewal accounts as assigned
• Process endorsements and issue policies
• Perform diary item and renewal application follow-ups
• Communicate company standards, mission, and underwriting guidelines
• Develop working relationships with team members and handle agent special service requests
• Provide training and mentoring for other members of the Insurance Operations team

Requirements

• 2-3 years of data entry and/or loan underwriting experience preferred
• Strong analytical skills
• Ability to meet production, quality, and service standards
• Ability to work in a fast-paced, high-volume environment
• Strong attention to detail
• Availability to work weekends, evenings, and holidays as required
• Ability to sit or stand for long periods and lift up to 15 lbs

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Vacation time
• Opportunities for advancement
• Ongoing training

About the Company

PLS is a leading retail provider of financial services, comprised of over 200 financial service centers across 12 states. Founded in 1997, the company focuses on providing convenient, transparent, and affordable financial products to help consumers manage their day-to-day needs.