
Posted 20 hours ago
Data Center Technician
MicrosoftData Center Technician
Requirements
High school diploma or equivalent, Basic knowledge of computer hardware, 1+ year experience supporting IT equipment
Skills
TroubleshootingnetworkinghardwareCabling
About the role
Responsibilities
- Perform diagnostics and troubleshooting following standard procedures to identify and replace faulty components
- Execute hardware deployments, including staging, setting up, and performing post-execution quality checks
- Verify that grounding, staging, labeling, and cabling are set up according to safety protocols and deployment standards
- Decommission hardware for simple changes and refreshes, such as memory upgrades and rebuilds
- Communicate, report, and escalate incidents to appropriate management units and engineering specialists
- Provide guidance and assistance to other technicians on complex tasks
- Contribute to a positive team environment by sharing information and participating in regular meetings
Requirements
- High school diploma, GED, or equivalent
- Basic knowledge of computer hardware and components
- 1+ years of experience supporting IT equipment or related technology
- Ability to meet Microsoft, customer, and government security screening requirements
Preferred Qualifications
- 2+ years of experience supporting IT equipment or related technology
- Relevant industry certifications such as CompTIA (A+, Server+, Network+) or Basic Structure Cabling (BSC)
About the Company
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services, delivering core infrastructure for services like Bing, Office 365, Xbox, and Azure. We operate a global portfolio of over 200 data centers in 32 countries, supporting over 1 billion customers worldwide.
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Microsoft · Hong Kong
