Data Center Manager

Responsibilities

• Actively participate in daily data center operations, including monitoring, configuration, and break/fix activities
• Serve as the primary escalation point for incident resolution and root cause analysis (RCA)
• Lead, mentor, and develop a team of technicians and engineers to ensure high-performance standards
• Oversee vendor and colocation activities, ensuring efficient execution and issue resolution
• Drive capacity planning, asset management, and continuous process improvement initiatives
• Lead and execute data center projects, including deployments, migrations, and infrastructure upgrades
• Manage site performance, reliability, and efficiency across all infrastructure systems

Requirements

• 10+ years of experience in data center operations or similar infrastructure environments
• Proven hands-on technical experience within a data center setting
• Prior experience in a leadership or supervisory capacity as a working manager
• Strong knowledge of compute and networking fundamentals, as well as facilities systems
• Experience managing vendors and colocation environments
• Strong project execution and operational planning skills
• Excellent English communication skills (written and verbal)

Preferred Qualifications

• Experience supporting data center build-outs, deployments, or large-scale infrastructure upgrades
• Familiarity with compliance frameworks such as SOC, ISO, or PCI

About the Company

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services. For over 25 years, we have supported category-defining enterprise clients by providing solutions across Application Services, Digital Product Engineering, Private Cloud Services, and AI/Automation. We are committed to an employee-first, inclusive culture that empowers individuals to reach their full potential.