Data Center Field Technician

About the Company

Advanced Crypto Services (ACS) specializes in repair and maintenance services for Bitcoin mining hardware — the machines that power the global Bitcoin network. We work with some of the largest mining operations in the industry, and our reputation is built on technical excellence and getting the job done right.

Responsibilities

• Perform on-site installation, repair, and maintenance of Bitcoin miners and associated equipment
• Diagnose hardware and firmware issues using diagnostic tools and software
• Conduct cleaning, inspection, assembly, and disassembly of mining equipment
• Perform and document pre- and post-repair performance testing
• Provide clear, professional technical guidance to clients on equipment operation and maintenance
• Communicate repair status, findings, and recommendations to internal teams and clients
• Submit accurate service reports, expense documentation, and technical feedback
• Support warehouse operations during off-field periods
• Handle heavy equipment safely (miners can exceed 45 lbs)
• Uphold ACS quality standards, SOPs, and safety protocols

Requirements

• Minimum 1 year of provable, hands-on Bitcoin mining experience
• Strong communication skills for client interaction and documentation
• Solid troubleshooting and critical thinking skills
• Ability to lift 45+ lbs and perform physically demanding tasks
• Comfortable with travel and flexible scheduling
• Proficiency with diagnostic tools and field service workflows

Preferred Qualifications

• Experience with immersion-cooled mining systems
• Familiarity with Bitmain, MicroBT, or Canaan hardware platforms
• Prior client-facing field service experience