Damage Advisor

Responsibilities

• Receive and inspect damaged vehicles, documenting damage and assessing scope and repair needs
• Create clear inspection reports, work proposals, and cost calculations in the workshop system
• Collaborate with damage and body/paint technicians to plan workflows, order parts, and follow up on schedules
• Communicate professionally with customers, insurance companies, and internal parties regarding damage status and repair proposals
• Perform quality controls on completed repair work to ensure vehicles are returned in the agreed condition
• Participate in improvement work regarding inspection routines, documentation, and work environment issues

Requirements

• Experience in damage inspection, vehicle repairs, or work within a car workshop/body and paint business is meritorious
• Good technical understanding of vehicle damage and repair methods
• Experience creating cost calculations and inspection documentation; familiarity with workshop systems is meritorious
• Good communication skills in Swedish; English is meritorious
• B-driver's license is required or strongly meritorious
• Meticulous, structured, and quality-conscious with good attention to detail
• Service-oriented and confident in customer meetings

About the Company

Werksta is Sweden's leading independent damage workshop chain. We strive to deliver the industry's best customer experience with high availability, good service, and a focus on sustainable solutions.