CyberSecurity Technician (SOC)

Responsibilities

• Investigate and contain cybersecurity threats within customer environments
• Provide best practice incident response to mitigate risks
• Become an expert in the specialized tools used to deliver our MDR service
• Utilize AI detection development and real-life applications to improve security
• Work a rotating shift pattern of 4 days on / 4 days off, including weekends, across day and evening shifts (no night shifts)

Requirements

• One (1) year of experience working in a Security Operations Centre (SOC) reviewing security alerts
• Experience with EDR tools (preferably Crowdstrike, Defender, or Panda)
• Proficiency in reviewing firewall logs, network traffic, and cloud data (O365, Azure, AWS)
• A curious, problem-solving mindset with a passion for cybersecurity defense
• Strong communication skills and a customer-centric approach to security

About the Company

WatchGuard is an industry-leading cybersecurity company. Our award-winning Managed Detection and Response (MDR) service combines cybersecurity experts with sophisticated AI technology to protect our customers’ networks, clients, employees, and brands.