Customs Brokerage Supervisor

Responsibilities

• Support the customs brokerage manager in overseeing department operations and ensuring regulatory compliance.
• Monitor compliance with internal policies, external government regulations, and customer requirements.
• Manage department workload allocation, team workboards, and documentation archiving.
• Drive financial excellence by following up on customs guarantees, refunds, and AR reports.
• Support business development by assisting with new business transitions and brokerage quotes.
• Mentor and develop team members through regular performance reviews and training oversight.
• Prioritize customer experience by handling escalations and maintaining professional communication.
• Promote digitization by utilizing productivity tools and implementing system enhancements.

Requirements

• Fluency in English and Spanish.
• Strong knowledge of customs legislation, including classification, valuation, and origin.
• Understanding of border customs operations and customs tariff systems.
• Knowledge of air, road, and ocean transport.
• Proficiency in Microsoft Office (Excel, Word, etc.).
• Proven leadership attitude and strong organizational skills.

Preferred Qualifications

• 3-5 years of Customs Brokerage experience.
• Licensed Customs Broker.
• Hazardous Materials certification.

Benefits

• Competitive annual base salary plus eligibility for bonuses.
• Comprehensive and diverse benefit package.
• Personalized professional development plans and continuous training.
• Opportunities for local, regional, and global career advancement.
• Participation in the Employee Stock Purchase Plan.

About the Company

Expeditors is a global logistics leader that recruits, trains, and retains top-tier technical experts. We pride ourselves on a culture that promotes from within, with over 50 percent of our 18,000+ employees having been with the company for five years or more. We believe our people are our greatest asset and focus on hiring for attitude and training for skill.