Customer Training Specialist

About the Company

At EliseAI, we're improving the industries that matter most: housing and healthcare. By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

Responsibilities

• Conduct thorough onboarding sessions with new and existing customers
• Develop and deliver engaging training sessions, both in-person and remotely
• Proactively seek feedback from customers throughout the onboarding process
• Act as a liaison between customers and internal teams to advocate for client needs
• Stay informed about industry trends and best practices in customer training

Requirements

• 4+ years of experience in a customer-facing role (customer success, training, or teaching)
• Willingness to travel as needed for in-person training sessions
• Strong communication and presentation skills
• Technical proficiency and ability to learn products quickly
• Experience creating educational content like videos and tutorials preferred
• Ability to work in person with the team 4-5 days per week

Benefits

• Equity in the company
• Medical, Dental and Vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits and 401k
• Fitness & home services stipend
• Unlimited vacation and paid holidays
• Relocation packages available