Customer Technical Support

Responsibilities

• Book hotels, flights, train tickets, and car rentals for inspectors and auditors
• Compare fares and schedules to find cost-effective and convenient options
• Strategically organize trips to minimize travel time and cost within budget
• Enter booked service costs into the system for clean cost allocation
• Create weekly Purchase Orders (PO) for the finance team
• Evaluate and process travel expense receipts for reimbursement

Requirements

• Bachelor's degree in Tourism, Business, or a similar field
• Fluency in English
• Exceptional communication skills
• Ability to work under pressure and meet tight deadlines
• Problem-solving mindset
• Ability to work flexible hours based on business needs

About the Company

At QIMA, we’re on a mission to help our clients make products consumers can trust. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform.