Customer Support Specialist

Responsibilities

• Build and maintain strong, long-lasting client relationships
• Ensure the timely and successful delivery of solutions according to client needs and objectives
• Communicate progress of monthly/quarterly initiatives to internal and external stakeholders
• Identify and grow opportunities within the territory and collaborate with sales teams
• Assist with challenging client requests or issue escalations
• Provide assistance with administrative and operational tasks such as data entry and system updates

Requirements

• Proven track record of managing client relationships
• Strong communication and interpersonal skills
• Ability to manage priorities in a fast-paced environment
• High attention to detail
• Empathetic understanding of client needs
• Proactive problem-solving skills

About the Company

INFUSE is a demand generation company providing solutions to B2B organizations. With a global team operating across more than 60 countries, the company helps clients and partners deliver audience, buyers, and account engagement that meets their goals.