Customer Support Agent

Responsibilities

• Provide telephone customer service and support for banking services
• Assist existing customers by providing information and solutions
• Record information and update banking systems
• Guide customers on the use of electronic services such as internet banking
• Collaborate with other departments to resolve complex issues
• Maintain high-quality service and build trust with customers

Requirements

• Flexibility to work rotating shifts between 08:00 and 22:00
• Strong communication and active listening skills
• Good knowledge of English and MS Office
• Patience and ability to handle demanding situations
• Desirable experience in customer service
• Team spirit and professionalism

Benefits

• Gross salary of €1,050 for an 8-hour, 5-day work week
• 1–2 months of training in modern facilities
• Accessible location near Kallithea & Moschato stations
• Stable and modern working environment
• Opportunities for career advancement in the banking sector

About the Company

Actionline Ltd. provides staffing and recruitment solutions for various industries.