Posted 10 hours ago
Customer Success Manager
Vusion
Requirements
Master 1 or 2 student, Business or Data specialization, CRM knowledge, English fluency, Excel and PowerPoint proficiency
Skills
CRMSaaSData Analysis
About the role
Responsibilities
- Design concrete and field-oriented training content for client onboarding
- Develop clear and impactful pedagogical supports
- Deploy automated and targeted engagement campaigns to accelerate adoption
- Analyze usage data via advanced tools and AI approaches to produce actionable insights
- Contribute to the data-driven transformation of client relationships
Requirements
- Currently enrolled in a Master 1 or Master 2 program
- Specialization in Business, Marketing, Data, Digital, or Project Management
- Understanding of customer experience and digital challenges
- Proficiency with CRM tools (Salesforce is a plus) and SaaS environments
- Ability to analyze data and extract simple insights
- Proficiency in Excel, PowerPoint, and ideally no-code/automation tools
- Excellent writing skills for pedagogical content
- Fluency in English
Preferred Qualifications
- Previous experience (internship or project) in Customer Success, CRM, Data, or Consulting
- Sensitivity to retail or tech environments
About the Company
Vusion is a fast-growing retail tech company and a global leader in digitalizing physical commerce through AI, IoT, and data solutions.
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Vusion · Nanterre
