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Posted 14 hours ago
Customer Success Manager
VeriforceCustomer Success Manager
Requirements
Experience in customer success or account management, Strong commercial acumen, Ability to manage contract renewals, Upselling experience
Skills
Account ManagementSales
About the role
Responsibilities
- Act as the primary point of contact for a portfolio of key clients
- Ensure customer success through personalized support and proactive account management
- Optimize client use of products and services
- Identify growth opportunities and propose upsell solutions
- Manage contract renewals and strengthen client relationships to maximize commercial value
Requirements
- Proven experience in customer success or account management
- Strong commercial acumen and business insight
- Ability to drive revenue growth through upselling and renewals
- Excellent customer service and relationship management skills
About the Company
Veriforce builds a global network of responsible buyers and suppliers, helping over 50,000 organisations globally manage compliance, health and safety, sustainability, and ethical behaviour.
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Veriforce · Toronto
