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Posted 15 hours ago
Customer Success Manager
BobyardCustomer Success Manager Mid Market
Perks & benefits
Health InsuranceCommissionAnnual LeavePaid LeaveMedical Insurance
Requirements
Tech-savvy, Strong presentation skills, Strategic thinking, Startup experience
Skills
CRMZapier
About the role
Responsibilities
- Define success with customers and manage onboarding
- Own customer relationships and proactively create value
- Relay customer feedback to product and engineering teams
- Drive upsells, testimonials, and case studies
- Create CS playbooks, support materials, and workflows
Requirements
- Tech-savvy with ability to teach technical product features
- Strong presentation skills for leadership and QBRs
- Ability to learn product and industry applications quickly
- Strategic and creative problem-solving skills
- High work ethic suitable for a fast-paced startup environment
Preferred Qualifications
- Experience with Zapier
- Experience with CRM Automations or Agents in CS/Support functions
Benefits
- Competitive base salary with commission, bonus, and equity
- Opportunity to collaborate with sales, product, design, and engineering teams
- Chance to be an early team member and shape CS processes
About the Company
Bobyard is a high-growth startup building technical AI products for the construction and landscaping industries.
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Bobyard · San Francisco
