Customer Success Executive

Responsibilities

• Engaging potential customers and converting leads into Checkatrade members
• Using solution-based selling to demonstrate business growth support
• Handling objections and closing sales with clarity
• Maintaining accurate and up-to-date Salesforce data
• Collaborating with internal teams to share insights and meet targets

Requirements

• Proven experience in a sales role with a track record of hitting targets
• Strong communication skills and confidence in phone-based outreach
• Resilience, drive, and a proactive mindset
• Solid objection-handling and negotiation skills
• Experience using Salesforce or a similar CRM

Benefits

• Competitive salary plus uncapped commission
• Health, well-being, and learning support
• Gym membership, Smart Tech Scheme, and Cycle Scheme
• Birthday and special day leave
• Buy & sell holiday scheme
• One week of paid charity leave

About the Company

Checkatrade is the UK's leading platform for finding tradespeople. With over 50,000 trades listed and 6 million reviews, we help homeowners find reliable services and help tradespeople grow their businesses.