Customer Success Engineer

Responsibilities

• Drive successful implementation projects for Pave's compensation software
• Own end-to-end project management of customer implementations
• Act as a strategic advisor to help customers solve complex compensation challenges
• Collaborate with Product, Engineering, and Customer Success teams to surface customer needs
• Execute technical needs including integrations, data migration, and configurations

Requirements

• 2+ years of experience as a customer-facing CSE, Technical Account Manager, or Implementation Manager in B2B SaaS
• Deep experience with JSON, HTML, SQL, and API integrations
• Strong project management and execution skills
• Ability to work autonomously and prioritize high-leverage work
• Excellent communication skills for interacting with diverse stakeholders

Preferred Qualifications

• Experience in a fast-paced startup environment
• Proven ability to solve complex technical and business problems

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible PTO and work-from-anywhere options
• Lunch and dinner stipends
• Quarterly education stipend
• Robust parental leave
• Commuter stipend

About the Company

Pave is building the industry’s leading compensation platform, combining real-time compensation datasets with AI and machine learning to help companies make confident pay decisions.