Customer Success Engineer

Responsibilities

• Deploy AtomEngine into live military training environments, including classified and air-gapped systems
• Work onsite at Ft. Leavenworth, embedded with customers to learn needs and iterate alongside them
• Configure and adapt entities, behaviors, and operational scenarios to reflect real-world requirements
• Troubleshoot technical issues in real time during high-visibility exercises
• Teach technical concepts clearly to mixed technical and non-technical audiences
• Translate real-world friction into actionable feedback for Product and Engineering teams
• Improve documentation and repeatability to help scale deployments

Requirements

• 3+ years of professional experience in software engineering, solutions engineering, or a technical customer-facing role
• Proficiency in at least one programming language such as C#, Python, C++, or GDScript
• Active Secret or Top Secret security clearance
• Prior military experience
• Ability to work onsite at Ft. Leavenworth
• Willingness to travel occasionally (approximately 20%)

Preferred Qualifications

• Experience presenting or teaching technical concepts to large groups
• Experience in modeling, simulation, game engines, or defense-related systems

Benefits

• Competitive salary ($135K – $185K) and equity options
• Comprehensive health, dental, vision, and life insurance
• 401(k) plan with company match
• 8 weeks of parental leave at 100% pay
• Annual company summit trips and retreats
• $1,000 annual home office budget

About the Company

Onebrief is a collaboration and AI-powered workflow software company designed specifically for military staffs. We are building the next generation of military modeling and simulation technology through AtomEngine, a modern, game-engine-based platform. Our mission is to transform military planning and training, making staffs faster, smarter, and more efficient.