Customer Success Engineer

Responsibilities

• Deploy AtomEngine into live military training environments, including classified and air-gapped systems
• Work onsite at Ft. Bragg, embedded with customers to learn needs and iterate alongside them
• Configure and adapt entities, behaviors, and operational scenarios to reflect real-world requirements
• Troubleshoot technical issues in real time during high-visibility exercises
• Teach technical concepts clearly to mixed technical and non-technical audiences
• Translate real-world friction into actionable feedback for Product and Engineering teams
• Improve documentation and repeatability to help scale deployments

Requirements

• 3+ years of professional experience in software engineering, solutions engineering, or a technical customer-facing role
• Demonstrated experience writing and maintaining production-quality code
• Proficiency in C#, Python, C++, GDScript, or similar languages
• Active Secret or Top Secret security clearance
• Prior Military experience
• Ability to work onsite at Ft. Bragg and willingness to travel occasionally (20%)

Preferred Qualifications

• Experience presenting or teaching technical concepts to large groups
• Experience in modeling, simulation, game engines, or defense-related systems

Benefits

• Compensation: $135K – $185K plus equity
• Comprehensive health, dental, vision, and life insurance
• 401(k) plan with company match
• 8 weeks of parental leave at 100% pay
• Annual company summit retreats
• $1,000 annual home office budget

About the Company

Onebrief is a collaboration and AI-powered workflow software company designed specifically for military staffs. We are building the next generation of military modeling and simulation technology through AtomEngine, our modern, game-engine-based platform. Onebrief is valued at $2.15B and is dedicated to making military staff operations faster, smarter, and more efficient.