Customer Success & Development Specialist

Responsibilities

• Support corporate customers through software deployment, migration, identity, and licensing projects.
• Provide technical guidance to customer IT teams to maximize value from software investments.
• Lead migration activities and manage project delivery, including discovery and risk management.
• Coordinate with Customer Success Managers, Account Managers, and internal stakeholders to ensure successful adoption.
• Manage multiple priorities and drive change management outcomes for enterprise clients.

Requirements

• Business fluency in German (both written and verbal).
• Proven experience in software migrations, SaaS transformations, or IT deployment projects.
• Hands-on experience with Single Sign-On (SSO), Active Directory, and Microsoft Entra ID (Azure AD).
• Proficiency with Software Asset Management (SAM) tools and enterprise platforms such as SCCM or Intune.
• Strong stakeholder management skills with the ability to engage IT administrators and project leads.
• 1+ years of experience in software deployments, identity management, or enterprise administration.

Preferred Qualifications

• Ability to act as a trusted technical advisor and Subject Matter Expert.
• Understanding of IT infrastructure, security questionnaires, and software licensing compliance.
• Experience delivering technical webinars and training sessions.

About the Company

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax, and legal services. This role is part of Deloitte Operations, supporting high-impact engagements for major corporate clients.