Customer Success Consultant

Responsibilities

• Drive customer profitability, retention, and growth across a portfolio of key clients
• Contribute to new business and achieve maximum revenue for the team
• Showcase the value of the brand by maintaining close relationships with key contacts
• Review client business needs and optimize the number of services provided to customers
• Ensure the successful adaptation of Corporate Traveller services within your portfolio

Requirements

• Proven experience in customer or account management
• Ability to clearly articulate product knowledge, services, and value propositions to customers

Benefits

• Exclusive travel discounts and industry rates through our in-house travel team
• Clear career development pathways within a global company spanning 30+ brands
• Vibrant company culture with monthly awards nights and global conferences
• Weekly "Active Hour" dedicated to fitness or personal wellness
• Comprehensive health cash plan covering dental, optical, and chiropractic care
• Financial wellbeing support including mortgage advice and money coaching
• Additional perks including an excellent pension scheme and electric vehicle scheme

About the Company

Corporate Traveller is a leading brand within the Flight Centre Travel Group (FCTG). We are on a mission to make the end-to-end business travel experience faster, simpler, and easier. We provide a perfect blend of personal, local service combined with expert technology to deliver ongoing value to decision-makers and travelers worldwide.