Customer Success Associate - Intern

Responsibilities

• Conduct product demonstrations at hospitals to showcase device capabilities and benefits
• Handle product installation and provide technical troubleshooting support
• Perform site assessments and communicate specific device requirements to the remote team
• Train healthcare professionals, including doctors and nurses, on device usage and monitoring dashboards
• Coordinate with the remote team by providing detailed updates on site visit activities
• Establish and maintain strong professional relationships with healthcare staff
• Assist with ad hoc operational tasks as required

Requirements

• Graduation or Diploma in Science or ITI
• 0-2 years of experience in field operations or field sales
• Willingness to travel within the city for hospital visits
• Ability to work inside hospital wards and accommodate occasional night shifts
• Basic computer proficiency and good communication skills
• Fluency in local languages

Preferred Qualifications

• Prior experience working within the healthcare or hospital industry
• Previous experience working with doctors or nursing staff
• Experience working in a fast-paced startup environment

About the Company

Dozee is India’s leading AI-powered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS) company. We provide solutions that continuously monitor patients to provide early warnings of clinical deterioration, enhancing patient safety in hospitals and homes. Trusted by over 300 hospitals across four countries, Dozee is transforming healthcare through cutting-edge AI innovation.