Customer Solutions Engineer

Responsibilities

• Travel to customer sites (up to 25%) to support integration of FORT wireless E-Stop and remote-control products into AGVs, AMRs, and custom automation platforms
• Conduct integration design reviews, site assessments, and technical walkthroughs with customer engineering teams
• Advise on integration architecture, including CAN bus topology, wiring schematics, and API-based software integration
• Apply functional safety principles to validate safety-rated system designs
• Deliver remote integration support as needed to FORT customers
• Produce field reports, integration guides, and configuration documentation for internal and customer use

Requirements

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or related field
• 3+ years in systems engineering, field applications, or technical integration in robotics or industrial automation
• Hands-on experience with CAN bus protocols and API integration in industrial contexts
• Working knowledge of electrical systems, control schematics, and functional safety standards
• Ability to travel up to 25%, including occasional international travel

Preferred Qualifications

• Experience integrating wireless control or E-Stop systems into mobile robotics platforms
• Familiarity with ROS, PLC-based systems, or industrial protocols (EtherNet/IP, Modbus)

About the Company

FORT's platform ensures safe, secure, and dynamic control that surpasses legacy systems and next-generation AI capabilities, providing solutions like Wireless E-Stop and Safe Remote Control for autonomous machines.