Posted 15 hours ago
Customer Service Supervisor
Gulf Agency Co Dubai LLCSupervisor – Customer Service
Requirements
Minimum 5 years experience in same role, Management-related degree, Negotiation skills, Time-management skills, Multi-tasking skills, English fluency, MS Office proficiency
Skills
Microsoft Office
About the role
Responsibilities
- Lead and oversee customer service operations to ensure high levels of client satisfaction
- Manage service delivery within the logistics and shipping framework
- Coordinate with various departments to streamline communication and service workflows
- Handle complex customer inquiries and resolve issues through effective negotiation
Requirements
- Minimum of 5 years of experience in a similar supervisory role
- University degree in Management or a related field
- Excellent English communication skills, both written and verbal
- Proficiency in MS Office applications
- Strong negotiation, time-management, and multi-tasking abilities
About the Company
Gulf Agency Co Dubai LLC (GAC) is a leading provider in the logistics, shipping, and transport industry. Specializing in freight forwarding across air, sea, and land, GAC delivers comprehensive maritime and logistics solutions globally.
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Gulf Agency Co Dubai LLC · Dubai
