V
Posted 8 hours ago
Customer Service Specialist
VALCE T@lent SolutionsCustomer Service Specialist
Requirements
2 to 5 years medical revenue cycle experience, Medical experience or classroom knowledge, HIPAA knowledge, Spanish and English fluency, MS Office proficiency, Strong verbal and written communication
Skills
Microsoft OfficeHIPAA
About the role
Responsibilities
- Handle inbound and outbound calls for medical collections
- Gather information, research accounts, and resolve patient inquiries
- Communicate resolution options clearly and professionally
- Inform patients about available services and assess needs
- Prioritize calls and maintain accurate phone coverage
- Follow HIPAA and applicable compliance procedures
Requirements
- 2 to 5 years in medical revenue cycle management
- Medical experience or classroom knowledge
- Understanding of HIPAA rules and regulations
- Fluent in Spanish and English
- Strong verbal, written, and interpersonal communication skills
- Proficiency with MS Office applications
- Attention to detail and good attendance record
- Ability to work collaboratively in a team environment
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VALCE T@lent Solutions · Mexico
