Customer Service Specialist

Responsibilities

• Receive customer requests and manage the end-to-end order entry and tracking process
• Execute and control billing processes for products, services, and rentals
• Organize export invoicing and customs processes
• Manage customer master data, including price definitions, updates, and approval workflows
• Manage customer accounts and receivables, coordinating with sales units for payment tracking
• Utilize D365 Microsoft Axapta modules effectively to ensure regular and accurate data entry
• Actively resolve customer problems and maintain coordination with sales and operations units to ensure high satisfaction
• Adhere to Linde Integrity criteria in all professional activities

Requirements

• University degree
• Proficiency in MS Office programs
• Strong communication skills and ability to work effectively in a team
• For male candidates, completion of military service requirements
• Experience in customer-oriented roles is preferred
• Knowledge of D365 or AXAPTA is preferred
• A valid driver's license and ability to drive actively is preferred

About the Company

Linde Gas A.Ş. is dedicated to providing products and technologies that combine customer value with sustainable development. Operating with a strong sense of responsibility toward stakeholders, partners, employees, and the environment, Linde strives to make the world a better place through limitless career opportunities and a commitment to integrity.