Posted 9 hours ago
Customer Service
SGS
Requirements
University degree in Chemical or Textile/garment fields, 1+ year experience in chemical or garment manufacturing, Proficiency in Microsoft Office, Strong communication skills
Skills
Microsoft Officecustomer service
About the role
Responsibilities
- Study testing manuals and advise Order Controller teams or clients
- Communicate with clients to clarify test queries and follow up
- Perform sample breakdown and assign appropriate test items
- Manage sample photography and digital organization
- Input and update report due dates in company software
- Arrange and summarize account information in internal shared drives
- Handle internal queries regarding order status
- Coordinate with Lab, Reporting, and Sales teams to satisfy client requirements
Requirements
- University degree in Chemical, Textile, Garment industry, or related fields
- At least 1 year of experience in chemical, garment, yarn, or footwear manufacturing
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Strong communication and social intelligence skills
- Fluency in English; Chinese or Korean is a plus
About the Company
SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity, operating a network of more than 2,600 offices and laboratories around the world.
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SGS · Hai Phong
