Customer Service - Self Storage Manager

Responsibilities

• Assess customer storage needs and suggest appropriate solutions, including packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability
• Manage daily business operations including auditing cash drawers and making bank deposits
• Handle customer accounts by making reminder and collection calls to keep payments current
• Maintain facility curb appeal through cleaning tasks such as sweeping, mopping, and debris removal

Requirements

• Previous experience in customer service or sales-centered environments (retail, restaurant, etc.)
• Valid driver's license and access to a personal vehicle for travel between locations
• Ability to lift and move items weighing up to 35 pounds
• Ability to walk around facilities, climb stairs, and work in outdoor environments for up to 50% of the shift

Benefits

• Flexible and full-time schedules available
• Eligibility for full-time benefits (Medical, Dental, Vision, 401k with match, PTO, and sick time) after meeting hour requirements
• Performance-based bonus opportunities
• Mileage reimbursement for work-related travel
• Company-paid life and accidental death insurance plus exclusive vendor discounts

About the Company

Public Storage is the self-storage industry leader. Recognized as a "Great Place to Work," we pride ourselves on a culture that ranks in the top percentages for career growth, diversity, and inclusion.