Customer Service - Self Storage Manager

Responsibilities

• Assess customer storage needs and suggest appropriate solutions, including packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability
• Manage daily business operations including auditing cash drawers and making bank deposits
• Handle customer accounts by making reminder and collection calls to ensure timely payments
• Maintain facility curb appeal through cleaning tasks such as sweeping, mopping, and debris removal
• Work independently across multiple locations, spending time both indoors and outdoors

Requirements

• Previous experience in customer service or sales-centered environments (e.g., retail, restaurant, or fast food)
• Valid driver's license and access to a personal vehicle for travel between properties
• Ability to lift and move items weighing up to 35 pounds
• Ability to walk around facilities and work in outdoor environments, including climbing stairs

Benefits

• Competitive pay starting at $15.00 per hour plus performance-based bonuses
• Flexible full-time schedules
• Comprehensive benefits for employees working 20+ hours, including Medical, Dental, Vision, and 401k with match
• Paid time off, sick time, and flex spending accounts
• Company-paid life and accidental death insurance
• Mileage reimbursement for work-related travel

About the Company

Public Storage is the self-storage industry leader. Recognized as a "Great Place to Work," we pride ourselves on a culture that ranks in the top percentages for career growth, diversity, and inclusion. Join the #1 team in the self-storage industry!