Customer Service - Self Storage Manager

Responsibilities

• Assess customer storage needs and suggest appropriate solutions, including packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability
• Manage daily business operations including auditing cash drawers and making bank deposits
• Assist customers with payments and perform reminder or collection calls when required
• Maintain facility cleanliness by sweeping, mopping, and ensuring exterior grounds are free of debris
• Work independently across multiple locations, spending time both indoors and outdoors

Requirements

• Previous experience in customer service, retail, restaurant, or other service-based environments
• Valid driver's license and access to a personal vehicle for travel between locations
• Ability to lift and move items weighing up to 35 pounds
• Ability to walk around facilities, climb stairs, and work in outdoor environments for up to 50% of the time

Benefits

• Competitive hourly pay of $16.00
• Performance-based bonuses
• Mileage reimbursement for work-related travel
• Eligibility for full-time benefits (Medical, Dental, Vision, 401k with match, PTO) for employees working 20+ hours per week
• Company-paid life and accidental death insurance plus exclusive vendor discounts

About the Company

Public Storage is the self-storage industry leader. Recognized as a "Great Place to Work," we pride ourselves on a culture that ranks in the top percentages for career growth, diversity, and inclusion.