
Posted 4 days ago
Customer Service - Self Storage Manager
Public StorageCustomer Service - Self Storage Manager
Perks & benefits
Health InsuranceMedical InsurancePaid Leave
Requirements
customer service experience, retail or restaurant background, valid driver's license, own vehicle for travel, ability to lift 35 pounds, ability to walk/climb stairs
Skills
customer serviceSalesRetail
About the role
Responsibilities
- Assess customer storage needs and suggest appropriate solutions, including packing and moving supplies
- Conduct daily storage unit inspections to confirm inventory and availability
- Manage daily business operations including auditing cash drawers and making bank deposits
- Assist customers with payments and perform reminder or collection calls when required
- Maintain facility cleanliness through sweeping, mopping, and exterior grounds maintenance
Requirements
- Previous customer service experience, such as in retail, restaurant, or fast food environments
- Valid driver's license and access to a personal vehicle for travel between locations
- Ability to lift and move items weighing up to 35 pounds
- Ability to walk around facilities, climb stairs, and work in outdoor environments
Benefits
- Competitive hourly pay of $16.00
- Performance-based bonuses
- Mileage reimbursement for work-related travel
- Eligibility for full-time benefits (Medical, Dental, Vision, 401k with match, PTO) for employees averaging 20+ hours per week
- Company-paid life and accidental death insurance
About the Company
Public Storage is the self-storage industry leader. Recognized as a "Great Place to Work," we pride ourselves on a culture that supports career growth, diversity, and inclusion.
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Public Storage · Lansing
