Customer Service - Self Storage Manager

Responsibilities

• Assess customer storage needs and suggest appropriate solutions, including packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability
• Manage daily business operations including auditing cash drawers and making bank deposits
• Handle customer accounts by making reminder and collection calls to ensure timely payments
• Maintain facility curb appeal through cleaning and daily maintenance tasks such as sweeping and mopping
• Work independently across multiple locations, spending time both indoors and outdoors

Requirements

• Previous experience in customer service, retail, restaurant, or other service-based environments
• Valid driver's license and access to a personal vehicle for travel between locations
• Ability to lift and move items weighing up to 35 pounds
• Ability to walk around facilities and work in outdoor environments, including climbing stairs

Benefits

• Competitive wages paid weekly ($17.50 per hour)
• Performance-based bonuses
• Medical, dental, and vision insurance (eligible after 20+ hours per week)
• 401k with company match and paid time off
• Mileage reimbursement for work-related travel
• Potential for on-site company housing (subject to performance and tenure)
• Flexible full-time schedules

About the Company

Public Storage is the self-storage industry leader. Recognized as a "Great Place to Work," we pride ourselves on a culture that ranks in the top percentages for career growth, work culture, and diversity and inclusion.