Customer Service - Self Storage Manager

Responsibilities

• Assess customer storage needs and suggest appropriate solutions, including packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability
• Manage daily business operations including auditing cash drawers and making bank deposits
• Handle customer payments and perform reminder or collection calls when required
• Maintain facility cleanliness by sweeping, mopping, and managing exterior curb appeal
• Work independently across multiple locations, spending time both indoors and outdoors

Requirements

• Experience in customer service-centered sales environments such as retail, restaurant, or fast food
• Valid driver's license and access to a personal vehicle for travel between locations
• Ability to lift and move items weighing up to 35 pounds
• Ability to walk around facilities, climb stairs, and work in outdoor environments

Benefits

• Flexible and full-time schedules available
• Medical, dental, and vision insurance for eligible full-time employees
• 401k with company match and paid time off
• Performance-based bonus opportunities
• Mileage reimbursement for work-related travel
• Exclusive vendor discounts and company-paid life insurance

About the Company

Public Storage is the self-storage industry leader. Recognized as a Great Place to Work, our company is highly ranked for work culture, career growth, diversity, and inclusion.