Customer Service - Self Storage Manager

Responsibilities

• Assess customer storage needs and suggest appropriate solutions, including packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability
• Manage daily business operations including auditing cash drawers and making bank deposits
• Handle customer accounts by making reminder and collection calls to ensure timely payments
• Maintain facility curb appeal through cleaning and daily maintenance tasks such as sweeping and mopping
• Work independently across multiple locations, spending time both indoors and outdoors

Requirements

• Previous experience in customer service, retail, restaurant, or other service-based environments
• Valid driver's license and access to a personal vehicle for travel between locations
• Ability to lift and move items weighing up to 35 pounds
• Ability to walk around facilities and work in outdoor environments, including climbing stairs

Benefits

• Medical, dental, and vision insurance
• 401k with company match
• Paid time off and sick time
• Performance-based bonuses
• Mileage reimbursement for work-related travel
• Access to on-site company housing at select locations (eligibility based on performance and tenure)
• Exclusive vendor discounts

About the Company

Public Storage is the self-storage industry leader. Recognized as a "Great Place to Work," our company is highly ranked for work culture, career growth, diversity, and inclusion.