Customer Service - Self Storage Manager

Responsibilities

• Assess customer storage needs and suggest appropriate solutions, including packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability
• Manage daily business operations including auditing cash drawers and making bank deposits
• Handle customer accounts by making reminder and collection calls to ensure timely payments
• Perform cleaning and maintenance tasks to maintain interior areas and exterior curb appeal

Requirements

• Experience in customer service or sales-centered environments (retail, restaurant, etc.)
• Valid driver's license and access to a personal vehicle for travel between locations
• Ability to lift and move items weighing up to 35 pounds
• Ability to walk around facilities and climb stairs, including working in outdoor environments

Benefits

• Medical, Dental, and Vision insurance
• 401k with company match
• Paid time off and sick time
• Performance-based bonuses
• Mileage reimbursement for work-related travel
• Flexible and full-time scheduling options

About the Company

Public Storage is the self-storage industry leader. Recognized as a Great Place to Work, we pride ourselves on a culture that ranks in the top percentages for career growth, work culture, and diversity and inclusion.