Customer Service - Self Storage Manager

Responsibilities

• Assess customer storage needs and suggest appropriate solutions, including packing and moving supplies
• Conduct daily storage unit inspections to confirm inventory and availability
• Manage daily business operations including auditing cash drawers and making bank deposits
• Assist customers with payments and perform reminder or collection calls when required
• Maintain facility curb appeal through cleaning tasks such as sweeping, mopping, and debris removal
• Work independently across multiple locations, spending time both indoors and outdoors

Requirements

• Previous customer service experience in retail, restaurant, fast food, or other service-based environments
• Valid driver's license and a personal vehicle for travel between work locations
• Ability to lift and move items weighing up to 35 pounds
• Ability to walk around facilities and work in outdoor environments, including climbing stairs

Preferred Qualifications

• Fluency in Spanish

Benefits

• Flexible and full-time schedules
• Medical, dental, and vision insurance
• 401k with company match
• Paid time off and sick time
• Performance-based bonuses
• Mileage reimbursement for work-related travel
• Company-paid life and accidental death insurance

About the Company

Public Storage is the self-storage industry leader. Recognized as a "Great Place to Work," we pride ourselves on a culture that supports career growth, diversity, and inclusion.