W
Posted 19 hours ago
Customer Service Representative/Dispatcher
Work With your HandzCSR/Dispatcher
Perks & benefits
Paid LeaveHealth Insurance
Requirements
1+ year office or customer service experience, Strong phone and email etiquette, Computer proficiency, Communication and multitasking skills
Skills
customer serviceServiceTitan
About the role
Responsibilities
- Answer inbound customer calls and emails
- Schedule service appointments
- Assist customers with memberships and service inquiries
- Maintain accurate customer records in ServiceTitan
- Coordinate communication between customers and technicians
- Deliver exceptional customer service
Requirements
- Minimum 1+ year experience in office setting or customer service
- Strong phone and email etiquette
- Comfortable working on a computer throughout the day
- Strong communication and multitasking skills
Preferred Qualifications
- Experience in skilled trades or home services companies
- ServiceTitan experience
Benefits
- Competitive pay depending on experience
- PTO and paid holidays
- Health insurance options
- Retirement plan with company match
- Year-round steady work
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Work With your Handz · West Lebanon