Customer Service Representative

Responsibilities

• Answer all incoming concerns and needs from customers
• Process will-call orders and credits
• Handle transportation, routing, and delivery questions
• Provide customers with invoice copies and manage key pick-up requests
• Monitor orders before cut-off and manage same-day deliveries
• Communicate regularly with Account Executives and customers
• Maintain call lists and perform other duties as directed by the Supervisor

Requirements

• High school diploma or equivalent
• 1 year of experience in foodservice sales coordination or customer support
• Proficient in MS Office
• Strong telephone communication skills
• Ability to work in a fast-paced environment
• Ability to sit and work at a PC for extended periods

Preferred Qualifications

• Previous call center experience

About the Company

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.