Posted a day ago
Customer Service Representative
Sutherland
Perks & benefits
Paid LeaveHealth InsuranceMedical Insurance
Requirements
Excellent verbal and written communication skills, Full-time availability including weekends, Customer service experience with strong multi-tasking skills, Familiar with Microsoft Office, High school diploma or equivalent, Must reside in the Chesapeake, VA area
Skills
Microsoft Office
About the role
Responsibilities
- Support a public utility client via phone and digital channels in a 24/7 operation
- Work various shifts including at least one weekend day and utilize leading customer service technologies
- Complete a minimum of 6 weeks on-site training in Chesapeake, VA before transitioning to work-from-home
Requirements
- Excellent verbal and written communication skills
- Full-time availability with flexibility for various shifts including weekends
- Customer service experience with strong multi-tasking skills
- Familiar with Microsoft Office
- High school diploma or equivalent
- Must reside in the Chesapeake, VA area
Benefits
- Medical, dental, and vision benefits
- Paid training and PTO
- Advancement opportunities with internal promotion pathways
- Additional pay incentives and monthly rewards and recognition programs
- Employee discounts and EAP/health and wellness programs
About the Company
Sutherland is a digital transformation company that has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years.
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Sutherland · Chesapeake
