Posted a day ago
Customer Service Representative
Sutherland
Requirements
Sales experience, Strong interpersonal and communication skills, Professional complaint handling and empathetic support, English fluency at B2-C1 level, Flexibility with night and overnight shifts
Skills
customer serviceSales
About the role
Responsibilities
- Handle customer inquiries via calls and emails
- Resolve issues and provide solutions to ensure satisfaction
- Maintain accurate records of customer interactions
- Build strong relationships with customers and support a professional team environment
Requirements
- Sales experience
- Strong interpersonal, communication, and relationship-building skills
- Ability to handle complaints professionally with empathetic support
- English fluency at B2-C1 level
- Flexibility to work night and overnight shifts
About the Company
Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide.
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Sutherland · Cairo
