Customer Service Representative

Responsibilities

• Answer and guide customers to ensure the best possible experience with solutions
• Assist with moving services, invoices, and general inquiries
• Onboard new customers to the Strømlinet platform
• Advise customers on solutions with a focus on upselling and relevant add-ons
• Maintain a positive and professional customer dialogue via telephone

Requirements

• Service-minded with strong communication skills
• Patient and solution-oriented
• Comfortable with high-volume telephone customer dialogue
• Structured worker comfortable with digital systems
• Fluent in Danish and English (both written and spoken)

Benefits

• Thorough training and introduction to the industry, products, and systems
• A position in a growing company
• A young and social team with high energy
• Workplace focus on well-being, development, and integrity
• Pension scheme including health insurance, staff association, and canteen scheme

About the Company

Strømlinet is a 100% Danish-owned energy company founded in 2017. The company aims to make being an electricity and gas customer simple and transparent, working towards the green transition by offering climate-friendly energy products, charging solutions, and 5G internet.