Posted a day ago
Customer Service Representative – Retention & B2B Support
Sutherland
Perks & benefits
TransportationMedical InsuranceCommission
Requirements
Customer service, sales and retention skills, English proficiency B2-C1, Flexibility with night and overnight shifts, Flexibility with rotational shifts, Graduates and dropouts only, Previous experience in a similar role is a plus, Sales or Retention experience
Skills
B2Bcustomer service
About the role
Responsibilities
- Ensure customer satisfaction and manage customer accounts
- Provide B2B customer service and retention support
- Communicate effectively with English-language accounts
Requirements
- Customer service, sales, and retention skills
- English proficiency at B2-C1 level
- Flexibility with night, overnight, and rotational shifts
- Graduates and dropouts only
- Previous similar experience preferred
- Sales or retention experience preferred
Benefits
- Competitive salary plus KPIs, allowances, and incentives
- Night and overnight shift allowance
- Door-to-door transportation provided for ladies
- Social and medical insurance
- Commission scheme
About the Company
Sutherland is a global business and digital transformation partner specializing in AI, automation, cloud engineering, and advanced analytics, with services spanning healthcare, insurance, banking, communications, and other industries.
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Get started — it's freeCustomer Service Representative – Retention & B2B Support
Sutherland · Cairo
