Posted 7 hours ago
Customer Service Representative
Redcare PharmacyMitarbeiter Kundenservice (m/w/d)
Perks & benefits
Education AllowanceCommissionHealth InsuranceRelocation AllowanceTransportationPaid Leave
Requirements
Experience in customer service, Service mentality, Strong communication skills, MS Office proficiency, Fluent German
Skills
customer serviceMicrosoft OfficeGerman
About the role
Responsibilities
- Act as the primary contact point for customers and partners via telephone and written communication
- Ensure smooth ordering and shipping processes to facilitate rapid product delivery
- Handle complaints and reclamations by finding quick, customer-oriented solutions
- Collaborate with internal teams to identify errors, analyze causes, and implement service optimizations
Requirements
- Initial experience in customer service, telephony, correspondence, or sales
- Strong service mentality with high attention to detail and reliability
- Excellent oral and written communication skills
- Proficiency in MS Office programs
- Business fluent German (written and spoken)
- English language skills are an advantage
Benefits
- Monthly net salary of 2,195 Euro plus travel allowance
- Comprehensive onboarding program
- Team events and regular company parties
- 28 days of vacation and annual holiday pay (8% of annual gross)
- Employee referral program with bonuses
About the Company
Redcare Pharmacy is Europe's leading online pharmacy, driven by innovation and a mission to ensure every human has their health.
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Redcare Pharmacy · Sevenum
