Posted 14 hours ago
Customer Service Representative
New England College
Requirements
Excellent customer service skills, Conflict resolution skills, Detail oriented, Microsoft Office proficiency, 1-3 years customer service experience
Skills
Microsoft Office
About the role
Responsibilities
- Provide high-quality customer service to NEC students and families via phone, email, and in-person interactions
- Promptly answer incoming calls and address inquiries regarding billing and financial aid
- Assist students in obtaining all available funding to cover their account balances
- Support students with the completion of necessary financial aid and billing requirements
- Perform other administrative duties as assigned to support the Office of Student Financial Services
Requirements
- 1-3 years of customer service experience
- Excellent customer service and interpersonal skills
- Strong conflict resolution skills
- High attention to detail
- Proficiency with Microsoft Office products
Preferred Qualifications
- 1-3 years of experience working in a student services, financial aid, admissions, or billing office
About the Company
New England College is dedicated to providing quality education and support to its students. This temporary summer position runs from approximately June 8 to September 4, 2026, and is based onsite at our Henniker, NH campus.
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New England College · Henniker
