Customer Service Representative

Responsibilities

• Handle inbound and outbound customer inquiries via phone and email
• Provide accurate information about products, services, and company policies
• Resolve customer complaints and issues in a timely and professional manner
• Maintain clear and detailed records of customer interactions
• Escalate complex issues to the relevant departments when necessary
• Ensure high levels of customer satisfaction and service quality
• Follow company guidelines and service standards at all times

Requirements

• Bachelor’s degree
• Previous experience in customer service or a related field
• Excellent English language skills
• Willingness to work in shifts
• Strong communication and interpersonal skills
• Professional attitude with strong problem-solving abilities
• Ability to work full-time for the full 3-month duration

Benefits

• Full-time employment for 3 months
• Social Security coverage
• Professional and supportive work environment