Customer Service Representative

Responsibilities

• Provide professional, high-quality, and pleasant customer service
• Consult customers and provide necessary information
• Solve customer problems and ensure the best possible solutions
• Verify and issue orders
• Sell services
• Handle cash and bank card transactions
• Work according to a flexible schedule

Requirements

• At least secondary education
• Excellent communication and conflict resolution skills
• Ability to multitask
• Customer orientation and service mindset
• Experience in retail
• Fluency in Lithuanian (foreign languages are an advantage)

Benefits

• Health insurance and accident/critical illness insurance
• Free health check-ups and seasonal vaccinations
• IKEA employee discounts and partner perks
• Internal incentive currency system
• Free sustainable Swedish design uniforms
• Opportunities for continuous learning and digital training systems
• Team building and celebration events

About the Company

IKEA is a place where people work to make life at home and on the planet better. We are diverse, proud of our differences, and support each other through challenges to grow together.