Customer Service Representative

Responsibilities

• Create and manage order entries
• Generate sales leads and identify customer needs
• Prepare daily order schedules for warehouse staff
• Collaborate with warehouse and sales teams
• Process transactions including payments and credits
• Service customers via telephone, email, and in person
• Respond to inquiries regarding products, shipping, and warranty
• Support the outside sales team with product knowledge

Requirements

• Completion of Grade 12, GED, or technical training
• Proficiency in MS Office Suite (Word, Excel, Outlook)
• Strong administrative, organizational, and time management skills
• Ability to work in a fast-paced, demanding environment
• Customer-focused attitude and professionalism
• Excellent communication skills

Preferred Qualifications

• Knowledge of building materials and construction techniques

About the Company

Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildings in North America. Mitten, a part of the Cornerstone family, is a market leader in vinyl siding and premium exterior building products.