Posted 7 hours ago
Customer Service Representative
Cornerstone Building BrandsCustomer Service Representative
Requirements
High math aptitude, Microsoft Office proficiency, Ability to read building drawings, 2-year post-secondary education
Skills
OracleExcelProject Management
About the role
Responsibilities
- Facilitate accurate quotations, purchase orders, and work orders
- Perform data entry for orders into Oracle
- Coordinate scheduling and delivery for multiple plant sites
- Provide product knowledge and customer support
- Manage claims, account reconciliation, and transactions
- Handle inbound calls to assist with customer needs
- Act as a liaison between manufacturing and customers
- Assist outside sales with quoting
Requirements
- High math aptitude for calculating square footage
- Proficiency in Microsoft Outlook, Word, and Excel
- Ability to read building drawings
- Strong oral and written communication skills
- Strong organizational and multi-tasking abilities
- Minimum 2-year post-secondary education
Preferred Qualifications
- Bachelor's degree
- 2+ years of construction products sales experience
- Previous roofing experience
- Bilingual skills
Benefits
- Medical, dental, and vision benefits starting day 1
- 401k and PTO
- Paid holidays, FSA, life insurance, LTD, and STD
- Tuition reimbursement and professional development
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Cornerstone Building Brands · Shelbyville
