Customer Service Representative

Responsibilities

• Receive telephone customer requests for price quotations, purchase orders, and cancellations
• Use AS400/EView to retrieve customer information and manage stock status
• Follow up on delivery inquiries by coordinating with transportation and sales teams
• Maintain a sound working knowledge of produce commodities to provide expert consulting
• Support outside salespersons with administrative tasks and special projects
• Ensure all orders are submitted before scheduled cut-off times

Requirements

• Excellent interpersonal and teaming skills
• Ability to input orders accurately while receiving them audibly
• Proficiency with Windows Office suite and Outlook
• Strong conflict resolution and problem-solving skills
• Proven time management and ability to meet deadlines
• High school diploma or equivalent preferred
• One year of experience preferred

Preferred Qualifications

• Experience in retail or wholesale produce

Benefits

• Medical, Dental, and Vision coverage
• ESOP (Profit Sharing) and 401(k)
• Paid vacations and holidays
• 100% Prepaid College Tuition for employees and dependents
• Employee assistance program (EAP)

About the Company

Charlie's Produce is the largest privately owned produce wholesaler on the West Coast, focusing on quality and community through a dedicated team of food and supply chain professionals.