Customer Service Representative

Responsibilities

• Process customer orders accurately and efficiently
• Respond to customer enquiries via phone, email, and face-to-face interactions
• Maintain and update the online ordering system
• Action phone calls regarding various products and services
• Assist with checking orders in the warehouse as required

Requirements

• Prior experience in customer service (retail or office-based) is advantageous
• Excellent telephone manner and strong interpersonal skills
• High level of computer literacy
• Ability to manage time effectively in a busy environment
• A team player attitude with a willingness to learn

Benefits

• Profit share scheme for eligible employees
• Access to exclusive motor vehicle and health insurance products
• Travel and accommodation discounts
• Study assistance opportunities
• Wellbeing and community programs
• Access to discounted Bunzl products

About the Company

Bunzl Safety is a manufacturing, import, and wholesale business specializing in the provision of reputable, quality, and innovative branded products. As part of the global Bunzl Group, we provide essential safety and lifting solutions, including Mack footwear, Beaver lifting and materials handling, and Frontier personal protective equipment.