Customer Service Representative

About the Company

With over 40 years in the healthcare sector, Bioiatriki Group is the leading provider of Primary Care services in Greece. Committed to medical and digital technology, we promote health and science while offering employment opportunities to specialized personnel.

Responsibilities

• Manage incoming calls
• Provide customer service and information
• Schedule appointments
• Use electronic information systems

Requirements

• University, TEI, or IEK degree
• Previous experience in a similar position is preferred
• Ability to work rotating shifts/hours
• Very good computer skills
• Good knowledge of English (written and spoken)
• Excellent communication skills
• Team player mindset
• Human-centric approach and commitment to high-quality service

Benefits

• Group Life and Hospital Care Insurance
• Employee and first-degree relative health benefits
• Continuous training and unlimited access to the Group's e-learning platform
• Career advancement opportunities in a modern and meritocratic environment